Information We Collect

When you reach out about corporate floral designs or gifting services, we gather information you knowingly supply. This covers your name, company name, email, phone, delivery addresses, and particular specifications for your floral orders. Payment details are also collected when you place requests, though transactions are securely handled by our payment partners.

For corporate clients, we might obtain extra business data like registration information, preferred delivery timelines, and budget constraints to tailor our services to your organizational requirements.

Our site automatically gathers certain technical data when you visit, including your IP address, browser, device details, and how you move through the site. We use this to enhance site performance and learn how clients discover our offerings.

How We Use Your Information

We primarily use your personal data to process orders and deliver outstanding service. This covers handling orders, arranging deliveries, crafting custom designs per your specifications, and keeping you informed about your service needs.

We also utilize information to enhance our offerings and user experience, helping us identify the most valuable corporate floral services for our clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

We respect your privacy and do not sell your personal data to outsiders. We only share information when needed to deliver our services or when required by law.

We may share essential data with trusted service partners who assist in running our operations, including delivery partners, payment processors, and technical service providers. These partners are contractually bound to safeguard your information and use it solely for the services they perform for us.

We may reveal information when required by law, a court order, or government request. We may also disclose data to protect our rights, assets, or safety, or the safety of our customers and staff.

Data Security Measures

We treat the security of your personal information with utmost importance and implement suitable technical and organizational safeguards to protect it. This encompasses safe data storage, encrypted communications, and restricted access to personal data within our organization.

Although we employ strong security measures, no online transmission method is completely secure. We continually update our security practices to guard against evolving threats.

Your Privacy Rights

You hold important rights regarding your personal data. Depending on applicable laws, you may have the right to access, update, delete, or limit how your data is used.

To exercise these rights, please contact us using the information at the end of this policy. We will reply within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by the type of information and the purpose for which it was collected.

Cookies and Website Tracking

Our site utilizes cookies and comparable technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies assist us in retaining your choices and evaluating site performance.

You can adjust cookie preferences via your browser settings. Note that turning off certain cookies might impact how the site works. For full details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

The site might include links to external sites or services. This privacy policy covers only CoveSolarField and our site. We are not liable for the privacy practices of those external sites.

We recommend examining the privacy policies of any third-party sites you access via links from our site.

Policy Updates

We might revise this privacy policy from time to time to reflect updates in our practices, offerings, or legal obligations. If substantial changes are made, we will adjust the "Last Updated" date at the top of this policy.

Please review this policy occasionally to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.